Terms & ConditionsThe Dietitian Website System Course and Maintenance Subscription
The Dietitian Website System Course Terms & Conditions
The following Terms and Conditions are entered into by and between You (“Client” or “You”) and Whitney Bateson Digital Strategy LLC (“Company”, “we”, or “us”).
The Company agrees to provide you with access to the Online Course entitled, “The Dietitian Website System” (“Program”). As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.
Nature of The Relationship
Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company is agreeing only to provide Client with access to the Program, which provides education and information. The information contained in the Program, including any interactions with the instructors, is not intended as, and shall not be understood or construed as, professional advice.
In consideration of Your access to the Program, you agree to pay the following fees.
You may choose between a single payment of $3,397 (due immediately) or 3 monthly payments of $1,199. If you select the payment plan, you must pay the initial payment today and then your selected payment method will be automatically charged the following 2 payments on a monthly basis, for a total payment of $3,597. If you opt for monthly payments, you will remain responsible for those payments unless you obtain a refund according to the Program’s Refund Policy set forth below. You may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the Company shall immediately suspend your access to the Program.
Discounts applied at check out may alter the prices listed above.
Add-on services are subject to the same terms and conditions above.
Payment Plan Authorization
If You elect for the payment plan, You hereby authorize the Company to charge your credit card or debit card automatically according to the terms set forth in the Fees section above.
The Company provides a money-back guarantee for the Program. That money-back guarantee is governed by the following terms.
We want You to be satisfied with your purchase, but we also know that your success will hinge on whether you put in the work necessary to succeed. Thus, we offer a money-back guarantee on purchases of the Program, but you must demonstrate that you have attempted to complete and apply the lessons. To claim a refund, You must request your money back within 7 days of the first day of the Program. You may request your money back by emailing firstname.lastname@example.org. That email must reference the Product, set out the date of Your purchase, and the email and name associated with the purchase. You must also demonstrate that you have attempted to implement the program without success. To meet this requirement, you must demonstrate that you have completed the work by submitting completed course worksheets (for Week 1 of the course), documentation of participation in the first Q&A session, and the reason for the refund request.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
Refunds requested for any other reason will be handled on a case-by-case basis, and may be subject to certain fees, including but not limited to, payment processor and administration fees.
As part of the Program, the Company shall provide the following to Client.
WordPress Set Up and Template Installation – The Company shall install and set up WordPress, and install the necessary theme, plugin(s), and page layouts for You to create your website. In order for the Company to execute this aspect of the course, we will require admin-level access to your domain registrar, and as applicable, website host and/or website provider. Whenever possible, we will provide instructions for how to grant us the lowest level of access (i.e. delegated, temporary, etc.) to your accounts necessary to complete the Service. Failure to grant the Company access to these accounts will delay delivery of services and may incur additional costs to You.
Access To Program Area – The Company shall maintain a Program Area that may include lessons, forms, worksheets, checklists, and other information. You shall have access to this Program Area for as long as the Program Area exists. In the event that Company intends to close the Program Area, it shall provide clients with thirty (30) days’ notice and the ability to download the resources contained in the Program Area.
Access To Private Discussion Group – The Company shall maintain a Private Group that You will have access to as a member of the Program for as long as the Private Group exists. The Company reserves the right to close, archive, or discontinue the Private Group at any time. In the event that Company intends to close, archive, or discontinue the Private Group, it shall provide clients with thirty (30) days’ notice. That Group provides a forum for You to connect with other Program participants and to seek guidance and support. Members of the Company will seek to interact with Program participants in the group, but the Company does not make any guarantees about participation by any of its employees, founders, or members in the Group. You are required to abide by any and all rules posted in that Group. If you fail to abide by those rules, you will forfeit your right to participate in that Group. In the event you lose your right to participate in the Group as a result of rules violation, you shall not receive a refund.
Q&A Sessions – As a member of the Program, you will have access to 8 question and answer sessions. The Company shall provide you with details about how to participate in these question and answer sessions.
Bonuses – From time to time, the Company will offer bonuses to individuals who sign up for the Program. You shall be entitled to any bonuses offered to you at the time of registration.
This clause applies if Client purchases Migration Services. The Company will undertake either of the following:
This Migration Service is only applicable if Client wants to perform some or all of the following:
- have their current site live while they work on their new website;
- migrate no more than 20 blog posts;
- migrate any media files less than 1GB in file size; and
- host the new website on the Company’s hosting account.
The Company will:
- create a new staging site so Client can build their new website whilst the Client’s current website is still active;
- migrate Client’s posts (or any other items agreed between the Company and Client) to Client’s new website; and
- move the staging site to the live environment and update Client’s domain settings to show Client’s new website once Client is ready to launch the new website.
This Migration Service is only applicable if Client wants at least one of the following:
- migrate more than 20 blog post; or
- migrate any media files larger than 1GB in file size; or
- host the new website on their own hosting account.
The Company will:
- create a new staging site so Client can build their new website whilst Client’s current site is still active;
- migrate Client’s posts (or any other items agreed between the Company and Client) to Client’s new website;
- move the staging site to the live environment and update Client’s domain settings to show Client’s new website once Client is ready to launch the new website; and
- Conduct any other additional tasks required due to the complexity of migrating the large amount of posts/content or setting up the new website on Client’s own hosting account.
Exclusions to Migration Services
The Company does NOT include the following services with either Basic or Advanced Migrations:
- carrying over any pages (Client will need to copy and paste any page contents onto Client’s new website);
- carrying over any shop or e-commence content*;
- installation/configuration of any plugins from WordPress.com to Client’s new website*; and
- integrating/setting up any 3rd party external platforms (for eg, Client’s existing marketing platform, shopping, and booking platforms)*.
Extension Fees with Migration
Client must have their new website built and ready to launch within 2 weeks of the final week of the Program (“Launch Date”), unless otherwise discussed and agreed between the Company and Client. If Client does not launch the new website by the Launch Date, and wishes to have their website migration completed per the terms in the prior section, then Client will pay the Company $50 for each additional week until the new website is launched. Otherwise, the client may request their site migration at a later date of their choosing, and pay a $150 fee to complete the website migration.
Ownership Of All Intellectual Property and Use of Templates
All content included as part of the Program, such as text, graphics, logos, images, as well as the compilation thereof (except templates provided for your exclusive use, as described below), and any software used in the Program, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights .
The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.
Your participation in the Program does not result in a transfer of any intellectual property to You, and, as a condition of participation in the Program, You agree to observe and abide by all copyright and other intellectual property protection.
You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Program.
Templates: You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Program content and resources. The Program may provide you with templates for creating your business logo, brand, website design, website copy, and other marketing materials as needed. The Company grants you the rights to customize such templates for the commercial purposes of establishing and marketing your business online, and grants you ownership of these customized designs for your exclusive use.
The Company content is not for resale. Your participation in the Program does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.
You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Program will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.
The Company respects the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement. As a condition of participating in the Program, you hereby agree to respect the privacy of other Program participants and to respect the Company’s confidential information.
Specifically, you shall not share any information provided by other Program participants outside of the bounds of the Program unless you receive express written permission from such other participant to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Program with anyone other than the Company, its owners and employees, and other Program participants.
By participating in the Program, you accept personal responsibility for the results of your actions. You agree that the Company has not made any guarantees about the results of taking any action, whether recommended in the Program or not. The Company provides educational and informational resources that are intended to help participants in the Program succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.
You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of the Company or otherwise – applying the principles included in the Program are no guarantee that you or any other person or entity will be able to obtain similar results.
You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available in the Program. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended in the Program.
Materials Provided By You During The Program
The Company does not claim ownership of the information or materials You may provide during the Program (including feedback and suggestions) or post, upload, input, or submit to any Website or our associated services (collectively “Submissions”).
However, by posting, uploading, inputting, providing, or submitting your Submission you are granting the Company, our affiliated companies, and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.
In other words, the Company has the right to include your Submissions – including any audio or video recordings of You participating in any sessions as part of the Program – in the Program and other marketing material going forward.
No compensation will be paid with respect to the use of your Submission, as provided herein. The Company is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the Company’s sole discretion.
By posting, uploading, inputting, providing, or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input, or submit the Submissions.
The Company makes no warranties regarding the performance or operation of the Program, including any technological aspects of the program. The Company further makes no representations or warranties of any kind, express or implied, as to the information, contents, materials, documents, programs, products, books, or services included in or through the Program. To the fullest extent permissible under the law, the Company disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
You agree to absolve and do hereby absolve the Company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the Program and/or any information and resources contained in the Program. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Program.
The information, software, products, and service included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time.
The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Program, or otherwise arising out of the use of the Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If you are dissatisfied with the Program or any portion of it, your sole and exclusive remedy is to discontinue using the Program.
You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Program.
To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only through binding arbitration to occur in Crestview, FL. You further agree to and do hereby waive any right to class arbitration and agree, instead, to conduct an arbitration related solely to any individual claims you and/or any entity related to you asserts against the Company. To the fullest extent permissible by law, you further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Program and related services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.
Termination And Access Restriction
The Company reserves the right, in its sole discretion, to terminate your access to the Program and the related services or any portion thereof at any time, if You become disruptive to the Company or other Program participants, if You fail to follow the Program guidelines, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.
If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
No waiver by any Party of any of the provisions of this Agreement shall be effective unless explicitly set forth in writing and signed by the Party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
The Company may from time to time, add to, substitute for, cancel or vary all or any of the provisions of this Agreement or grant further rights under this Agreement. Any variation to this Agreement shall be notified to the Client in writing.
Maintenance Terms & Conditions
The following Terms and Conditions (“Agreement”) are entered into by and between You (“Client” or “You”) and Whitney Bateson Digital Strategy LLC (“Company”, “we”, or “us”).
Term and Termination
This Agreement shall be effective upon paying the Online Course Fee (as defined in the Company’s Online Course Terms & Conditions) and shall continue in effect thereafter, unless superseded, or otherwise terminated by either party upon 30 days’ written notice to the other. This Agreement may be terminated by either party if the other party breaches any material obligation provided hereunder and the breaching party fails to cure such breach within 30 days’ of receipt of the notice. This Agreement may be terminated by the Company immediately if:
(i) Client fails to pay any fees under this Agreement; or
(ii) if Client fails to cooperate with the Company or hinders the Company’s ability to perform this Agreement.
In the event of termination, the Client will be responsible for transferring your website to a new hosting provider. The Company can assist in the transfer for a fee of $150.
The Company agrees to provide Client with Hosting and Maintenance Services (“Service”) under the “Essential Plan” for one (1) WordPress website. Upgrades to a higher tier plan may be requested by Client at any time. The Service for the Essential Plan are set out as follows:
- Managed WordPress hosting
- Daily website updates (WordPress core, themes, plugins)
- Daily Backups and monitoring
- Daily Uptime scans and monitoring
- Daily Security scans and monitoring
- Website restore if Your website goes down
- Weekly reports of updates performed, backups performed, and results of uptime and security scans
- Email-based support for small site questions/projects (up to 15 minutes per month)
- For larger questions, troubleshooting, or updates that exceed 15 minutes, billed at $125/hour (we always give you an estimate and get your approval before work is started!)
Malware, Spam, or Malicious Code
In the event the Company detects malware, spam, or malicious code on the Client website, Company will attempt a back-up restore to a point prior to the first notice of site infection and Client will be informed of the incident and its resolution.
If the above step does not eliminate the issue, the Client will be notified and given the option for an advanced removal of malware, spam, or malicious code from Client’s website for an additional one-time fee of $300. This fee includes enhanced site monitoring for one year.
The above services apply to clients who are on a maintenance plan at the time of infection. Removal of malware, spam, or malicious code that is existing on the website when the Client signs up for a maintenance plan will be charged an additional $500 fee, which does not include working with Google or other search engines to resolve any issues the infection may have caused in relation to their services.
Fees; Limitations on Refunds and Cancellation Fees
In consideration of Your access to the Service, you agree to pay the following fees.
The monthly fee for the Essential Plan is $65 per month (“Fee”). As a participant in The Dietitian Website System Online Course (“Program”), you will receive 2 months of Service (roughly 8 weeks from the start of the course) at no charge. After 8 weeks, you will be charged the Fee on a monthly basis until termination as set out above under the “Term and Termination” clause.
You will be contacted at the start of the course to set your selected payment method, which will be automatically charged the Fee in accordance with the Term of this Agreement.
Client agrees to pay the Company any and all fees as billed in accordance with this Agreement. You agree that, in the event of any termination of this Agreement by You, no refunds shall be given under any circumstances whatsoever.
Client understands, acknowledges and agrees that it will provide all necessary access and information to the Company in order for the Company to provide the Service.
Assignability & Subcontracting
Either party may not assign this Agreement or the rights under this Agreement without the prior express written approval of the other party. The Company has the right to subcontract any part of the Services to any subcontractors in its sole discretion.
No waiver by either party of any default shall be deemed as a waiver of prior or subsequent default of the same of other provisions of this Agreement.
The following terms (as varied from time to time) from the Company’s Online Course Terms & Conditions shall form part of this Agreement:
- Nature of The Relationship
- No Warranties
- Force Majeure
The above provisions shall be read in light of the Service instead of the Course and will survive despite termination of the Company’s Online Course Terms & Conditions.
This Agreement shall commence and be enforceable with respect to each Program participant upon the date that the participant initially registers for the Program.
Updated: January 30, 2023